MONDAY, APRIL 23
Dr. Cynthia Karsten, Outreach Veterinarian, University of California Davis Koret Shelter Medicine Program
B.J. Rogers CAWA, Chief Operating Officer, Echo & Co.
Busy days, emotional work and the sometimes conflicting priorities of people, pets and community needs can put miles between what we do and WHY we do it. And, yet, that core motivation is one of our most valuable filters when considering how we do our work. What if the challenge isn’t the work itself, but HOW we do that work?
Once we take the time to articulate the why, then making choices about how we approach our work comes into focus with relative ease. After taking time to clarify our why, we’ll shift gears to discuss shelters who have been there and have used very practical methods to address the most common concerns with getting and staying within capacity and, thus, achieving their why through increasing welfare potential for pets AND people by reducing stressful interactions, gut-wrenching decisions and shifting the focus from the things we cannot control to the things we can.
- Participants will go through an exercise to help them connect to their personal story and the animal and/or human welfare commitment they are hoping to achieve.
- Practical methods to reduce length of stay, improve animal welfare through improved housing and manage to ideal capacity on an ongoing basis.
- Communication methods to help both the shelter staff and the community understand "full" and the true capacity for care of both.
Dr. Cynthia Karsten graduated from the University of Wisconsin School of Veterinary Medicine in 2010 and then completed a shelter medicine internship at Colorado State University. She finished her shelter medicine residency at UC Davis in 2014 and is now the outreach veterinarian with the UC Davis Koret Shelter Medicine Program. Her main areas of interest include infectious disease control, population management, intake diversion programs and community medicine. She has participated in numerous game-changing shelter consultations at both rural and urban, national and international animal care facilities, where she has identified solutions in the face of limited shelter resources. Dr. Karsten, as part of the UC Davis team, was a recipient of the 2016 CFHS Animal Welfare Leadership and Innovation Award for their work on C4C in Canada (one of her proudest achievements!).
B.J. Rogers is the the Chief Operating Officer of Echo & Co., a digital services and strategy firm working with mission-focused organizations to deploy digital technology in furthering positive impact and social change. Before joining Echo, B.J. worked for 12 years in the animal welfare field, most recently as Vice President of ProLearning at the ASPCA, where he led the team responsible for the organization’s online training and support of animal welfare professionals. Previously he was executive director of the Humane Society of Chittenden County.
MONDAY, APRIL 23
Patrice Robert MCP, Owner, TAGteach en Francais
An enrichment and training program is an essential tool to reduce animals’ stress and enhance their well-being during their stay at a shelter. However, lack of resources often makes its application difficult by staff. That is why the Montreal SPCA has implemented volunteer teams to manage this program with a minimum involvement from staff. During this presentation, you will discover the different stages that led to the creation of these teams, including all the benefits and downfalls.
- The importance of an animal enrichment and training program.
- Setting up an appropriate enrichment and training program.
- Building successful teams.
It was while Patrice Robert was a veterinary assistant that he developed an interest in animal behaviour. In 1989, he began taking dog training courses and, in 1992, he started his own business offering training classes, boarding and grooming. During the summer of 2001, he took an intensive training course on the behavior of wolves and dogs. Two years later, he directed a study on the socialization of two Arctic wolves in collaboration with Garry Priest (San Diego Zoo) and Ray Coppinger (Hampshire College). Then he worked as trainer at the African Safari Park of Hemmingford (Quebec). He also participated in the rehabilitation of a monkey, as well as the training of parrots, pigs, cats and falcons besides having a potbellied pig for many years. He is now president of the Regroupement québécois des intervenants en éducation canine (RQIEC).
SUNDAY, APRIL 22
Ron Gabruck, Director, Animal Care & Control Centre, City of Edmonton
Jamey Blair, Manager, Animal Health & Protection, Edmonton Humane Society
Collaborating with your local municipality makes it easier to provide both quality care for companion animals and superior service to the community and adopters. In this session, you will learn how the City of Edmonton’s Animal Care & Control Centre (ACCC) and the Edmonton Humane Society (EHS) have been working together to help care for homeless, neglected and abused companion animals from within the city as well as the surrounding area.
- Working with and managing relationships with rescue groups and other stakeholders in a consistent manner.
- Developing programs, such as low-cost spay/neuter, trap-neuter-return and co-lead adoption/community engagement events.
- Managing intake with the best interests of companion animals in mind.
Ron Gabruck is the Director of the Animal Care & Control Centre for the City of Edmonton. He is a retired police officer and has held a variety of operational and administrative roles during his 35-year career with the City of Edmonton. He is a firm believer in the value of trusted relationships, and the leveraging of mutually beneficial partnerships in the interests of animal welfare.
Jamey Blair has more than five years’ experience in the animal welfare industry and more than ten years of leadership experience. She has previously worked for BC SPCA in the position of Branch Manager in a northern community before joining the EHS Operations team. She currently holds the position of Manager, Animal Health & Protection, leading the animal health, animal protection and animal behaviour departments of the Edmonton Humane Society.